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Agenda At-A-Glance
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SATURDAY, SEPT. 30

5:30 - 7:00 - Stardust Lounge

WELCOME RECEPTION

Early arrivals are welcomed with drinks and appetizers at this casual reception. 

SUNDAY, SEPT. 30

5:30 - 7:00

WELCOME RECEPTION - Stardust Lounge

Early arrivals are welcomed with drinks and appetizers. 

11:15-12:15 p.m.

BREAKOUT SESSION G: Siri, Help My Customers Find Me!

BREAKOUT SESSION H: Workforce Challenges: Recruiting, Support, and Retention Strategies

12:30-2:00 p.m.

ORLA HOSPITALITY AWARDS LUNCH

The Hospitality Industry Awards recognize outstanding individuals who go above and beyond, raising the bar for excellence in performance, service and commitment to the industry.

2:30-3:30 p.m.

BREAKOUT SESSION I: Crisis 101: Protecting Your Reputation in the Age of Facebook & Yelp

BREAKOUT SESSION J: Employee Developed Code of Conduct: How to Create and Engaged and Behavior-based Culture

3:45-4:45 p.m.

BREAKOUT SESSION K: The State of the Oregon Hotel Industry

BREAKOUT SESSION L: Hiring Right the First Time

EASIDE DINE-AROUND

We will dine at local member restaurants

serving up something special just for

conference attendees.

SEASIDE CAROUSEL MALL

Enjoy dessert and libations at the famed Seaside Carousel Mall. Loosen up with some laser tag or try your luck in the arcade.

MONDAY, OCTOBER 1

5:30 - 7:00

WELCOME RECEPTION - Stardust Lounge

Early arrivals are welcomed with drinks and appetizers. 

11:15-12:15 p.m.

BREAKOUT SESSION G: Siri, Help My Customers Find Me!

BREAKOUT SESSION H: Workforce Challenges: Recruiting, Support, and Retention Strategies

12:30-2:00 p.m.

ORLA HOSPITALITY AWARDS LUNCH

The Hospitality Industry Awards recognize outstanding individuals who go above and beyond, raising the bar for excellence in performance, service and commitment to the industry.

2:30-3:30 p.m.

BREAKOUT SESSION I: Crisis 101: Protecting Your Reputation in the Age of Facebook & Yelp

BREAKOUT SESSION J: Employee Developed Code of Conduct: How to Create and Engaged and Behavior-based Culture

3:45-4:45 p.m.

BREAKOUT SESSION K: The State of the Oregon Hotel Industry

BREAKOUT SESSION L: Hiring Right the First Time

SEASIDE DINE-AROUND

We will dine at local member restaurants

serving up something special just for

conference attendees.

SEASIDE CAROUSEL MALL

Enjoy dessert and libations at the famed Seaside Carousel Mall. Loosen up with some laser tag or try your luck in the arcade.

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