Presenting Sponsor:
AGENDA*
Monday, September 16
11:30-12:00 p.m.
OFFICIAL KICKOFF LUNCH
12:00-1:30 p.m.
KEYNOTE SPEAKER: Greg Bell - What’s Going Well: The Question that Changes Everything
1:40-2:40 p.m.
BREAKOUT SESSION A: What's in Store for You and Your Employees in 2020?
BREAKOUT SESSION B: ADA Compliance for Websites
2:50-3:50 p.m.
BREAKOUT SESSION C: The Legislative Session is Done - What You Need to Know to Stay a Step Ahead
BREAKOUT SESSION D: Simplify or Die: The Four Marketing Principles Any Company Can Apply Today
4:00-5:00 p.m.
BREAKOUT SESSION E: Concept and Menu: Chicken or Egg?
BREAKOUT SESSION F: Protect Your Brand & Customers from Sex Trafficking
5:30 -6:45 p.m.
HOSPITALITY HAPPY HOUR
Enjoy a toast to the industry at this special reception. Mix and mingle with restaurant, lodging and allied members alike before adjourning for dinner.
6:45 p.m.
PACIFIC ROOM BEACH PARTY
Enjoy a night of fun, food, and drinks. This beach party themed evening will be a chance to socialize and network. We are also a quick five minute walk to the beach.
RETIRE
Retreat to your hotel for the evening,
or join the locals on the beach.
Tuesday, September 17
8:30-9:00 a.m.
MEMBER MEETING BREAKFAST
9:00-10:00 a.m.
KEYNOTE PANEL PRESENTATION:
Adapting and Winning in a New Hospitality Landscape
10:00-11:15 a.m.
VENDOR SHOWCASE
Explore the Vendor Showcase to meet with
allied members ready to talk to you about
how their products and services will help
your business thrive! Enjoy complimentary
refreshments.
11:15-12:15 p.m.
BREAKOUT SESSION G: Siri, Help My Customers Find Me!
BREAKOUT SESSION H: Workforce Challenges: Recruiting, Support, and Retention Strategies
12:30-2:00 p.m.
ORLA HOSPITALITY AWARDS LUNCH
The Hospitality Industry Awards recognize outstanding individuals who go above and beyond, raising the bar for excellence in performance, service and commitment to the industry.
2:30-3:30 p.m.
BREAKOUT SESSION I: Crisis 101: Protecting Your Reputation in the Age of Facebook & Yelp
BREAKOUT SESSION J: Employee Developed Code of Conduct: How to Create and Engaged and Behavior-based Culture
3:45-4:45 p.m.
BREAKOUT SESSION K: The State of the Oregon Hotel Industry
BREAKOUT SESSION L: Hiring Right the First Time
SEASIDE DINE-AROUND
We will dine at local member restaurants
serving up something special just for
conference attendees.
SEASIDE CAROUSEL MALL
Enjoy dessert and libations at the famed Seaside Carousel Mall. Loosen up with some laser tag or try your luck in the arcade.