Vendor FAQs

 

How many registrations are included with my table? What if I want to bring more than one staff member?

Each vendor table includes one registration. A link will be emailed to assign a name to that registration. Any additional attendees will need to register at the full conference rate.

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What is the dress code?

Business casual: polo shirts and jeans are okay. 

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When can I setup and teardown?

Setup is Sunday, September 13, 8:00 a.m. – 10:30 a.m.
All vendors must be set up before registration opens on Sunday morning.
Teardown is Monday, September 14, 11:30 a.m. - 1:30 p.m.

* Setup and teardown times subject to change

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What dedicated times will attendees be in the Vendor Showcase?*

The Vendor Showcase will be open to attendees all hours of the Conference. We ask vendors to staff their tables at the dedicated times below.

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Sunday, September 13

Vendor Showcase: 1:30 p.m. - 2:15 p.m.

Awards Reception: 5:15 p.m. - 6:15 p.m.

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Monday, September 14

Vendor Showcase: 10:00 a.m. - 11:00 a.m.

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*times subject to change

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Can I have a list of the attendees in advance of the Conference?

With a constantly changing list, we have a policy to not share this information with our vendors until post-event. The attendee list includes names and businesses. This list does not include email addresses.

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Who attends the event?

The conference draws corporate, and franchise hotels along with independent lodging concepts, and management companies from across the state. Restaurateurs operating small to mid-size businesses, franchisees, independent operators, and corporate locations also attend. 

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How many people can I expect to attend the Conference?

Attendance varies based on the location of the Conference, but we generally expect 300 attendees (including vendors/speakers).

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How many other vendors will there be?

The space at the venue dictates the number of tables available. Riverhouse Lodge will allow up to 50 vendors on a first-come, first-served basis.

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How will I know where my booth is? Do I have a booth number?

Vendor booth space will not be assigned in advance. Space will be first-come, first-served on the first day of the event. If you request electricity in advance, those booths will be marked as such and we ask that vendors who do not need electricity do not take space marked as access to an outlet.  

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Do you provide access to Wi-Fi and electricity?

Riverhouse Lodge offers a complimentary high-speed, fiber optic Wi-Fi.​

 

Are there any venue policies I should be aware of?

No pins, tacks, or adhesives of any kind are permitted on any wall, door, or column. Vendors are allowed to use blue painter’s tape. Per the fire code, pop up displays cannot have a top – it must be removed. Free-standing banners are also allowed, we ask that sign placement is respectful of nearby vendors and does not block sight lines.​

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Will I need to bring hand truck or cart to move my items into the venue?

You will need to evaluate this need based on how elaborate your setup is. The venue has few carts available, but vendors are encouraged to bring in their own.

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What is provided with my vendor registration (table size, linen, chairs, etc.)?

An 8’ skirted table and two chairs will be provided. You can store your promotional materials under your table, but please take your valuables with you when you leave. We ask that all display items are kept tabletop. Stand-alone floor banners are okay as space allows.

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We would like to collect attendee business cards in exchange for entering to win a door prize. How do we give the prize away to the recipient?

Great idea! We encourage you to draw a card before lunch on Monday. This will give you time to contact the winner and deliver your prize while on-site for the Conference. 

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What is the cancellation policy for vendor tables?

Vendor cancellations must be directed in writing to ORLA. If canceled within 90 days of the event, no refund will be given, and any outstanding payments are due in full.

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Questions?

 

Contact us!

503.682.4422 x 6

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